Last Updated: November 1, 2025
Your Privacy Matters
At ScanWise AI, we are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our practices in clear, straightforward language.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address when you register
- Product Scans: Photos of products you scan for analysis
- Health Preferences: Optional dietary preferences and health goals
- Customer Support: Information you provide when contacting support
1.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, scan frequency, app interactions
- Crash & Performance Data: Technical diagnostics to improve app stability
- Advertising ID: For personalized ads (opt-out available)
2. How We Use Your Information
| Purpose |
Data Used |
Legal Basis |
| Provide AI product analysis |
Product photos, scan history |
Service delivery |
| Manage your account |
Email, name, password (hashed) |
Contract performance |
| Process payments |
Purchase history, subscription status |
Contract performance |
| Improve app features |
Usage data, crash reports |
Legitimate interest |
| Show relevant ads |
Advertising ID, device info |
Consent (opt-out available) |
| Send service updates |
Email address |
Legitimate interest |
3. Data Sharing & Third Parties
3.1 Service Providers
We share data with trusted third-party services:
- OpenAI: AI-powered product analysis (images processed temporarily, not stored)
- Google Vision API: Image recognition for product scanning
- AdMob (Google): Display advertisements (with your consent)
- Railway: Secure cloud hosting for our backend
- Apple: In-app purchase processing
3.2 We Never Sell Your Data
Important Commitment
We do not and will never sell your personal information to third parties. Your data is used solely to provide and improve our service.
4. Data Retention
- Account Data: Retained until you delete your account
- Scan History: You can delete anytime in the app
- Product Photos: Not permanently stored; processed and discarded
- Analytics Data: Anonymized after 90 days
- Payment Records: Kept for 7 years for legal/tax compliance
5. Your Privacy Rights
5.1 Access & Control
You have the right to:
- ✅ Access your personal data
- ✅ Correct inaccurate information
- ✅ Delete your account and data
- ✅ Export your scan history
- ✅ Opt-out of marketing communications
- ✅ Restrict data processing
5.2 Advertising Choices
You can limit ad tracking:
- iOS: Settings → Privacy → Tracking → Disable for ScanWise AI
- Premium Users: Enjoy ad-free experience with subscription
6. Data Security
We implement industry-standard security measures:
- 🔒 Encryption: HTTPS/TLS for all data transmission
- 🔒 Secure Storage: iOS Keychain for sensitive data
- 🔒 Password Protection: Bcrypt hashing (never stored in plain text)
- 🔒 Regular Audits: Security reviews and updates
- 🔒 Limited Access: Strict employee data access controls
7. Children's Privacy
ScanWise AI is intended for users aged 16 and above. We do not knowingly collect data from children under 16. If you believe a child has provided us with personal information, please contact us immediately.
8. International Data Transfers
Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in compliance with GDPR and other privacy laws.
9. California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what personal data is collected
- Right to delete personal data
- Right to opt-out of data sales (we don't sell data)
- Right to non-discrimination for exercising privacy rights
10. European Privacy Rights (GDPR)
EU/EEA residents have the right to:
- Access and portability of your data
- Rectification of inaccurate data
- Erasure (right to be forgotten)
- Restriction of processing
- Object to processing
- Lodge a complaint with your local data protection authority
11. Cookies & Tracking Technologies
We use minimal tracking technologies:
- Essential: Session management, authentication
- Analytics: App usage patterns (anonymized)
- Advertising: AdMob cookies (opt-out available)
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via:
- In-app notification
- Email to registered users
- Updated "Last Modified" date at the top of this page
13. Contact Us
14. Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer:
📧 Email: dpo@ataforge.com